Smaller logistics providers are preparing for uncertain times amid recent reports of a decline in warehouse rentals retailers are withdrawing from stockpiling.
“What we are seeing in the industry right now is a state of change as the market responds to wider challenges,” said Shaun Hagen, COO of CartonCloud, head of North America.
“The most important thing is that you are able to make smart, data-driven decisions and be flexible. Flexible in terms of your ability to attract new customers with varying requirements, and the flexibility to easily scale workflows, and without additional overheads,” he said.
“For small and medium-sized enterprises (SMEs), it lies in adopting mission-critical software for warehouse and transportation management systems to automate and streamline business processes from start to finish.”
Cardboard Cloud has supported more than 450 small to medium-sized warehouse and transportation companies to face market changes, digitize their operations and grow their business.
The company’s intuitive integrated WMS/TMS software has been making waves in the North American market since its expansion last year, thanks to its intuitively designed mobile app, automated workflows, and design for smaller businesses.
“It’s important to remember at this point as things continue to shift and evolve — that logistics is a unique industry,” Hagen said.
“We have experienced this firsthand in recent years, with the impact of the COVID-19 lockdowns, where our industry faced many challenges and continued to grow and evolve despite a number of hurdles and challenges.
“It also showed us how important it is to have scalable systems and a WMS that can grow with you and help you attract new customers.”
He said that CartonCloud’s unique design and usability was created specifically with small and medium-sized operators in mind, providing integrated WMS/TMS software to support logistics companies to digitize their activities without the hassle or expense usually associated with deploying new software.
“CartonCloud was actually built by logistics people, directly for the logistics industry, so we removed the hurdles that prevent smaller players from adopting and implementing new technology. We’ve put a lot of time and resources into making sure our onboarding process is simplified and efficient, so new customers can get up and running as quickly as possible and take advantage of the system.
“Even down to our pricing model, which is subscription-based, which means our customers can grow with us, in a way that’s sustainable for them.”
Since their expansion into the North American market last year, Mr. Hagen said they have received consistent feedback from companies in the US and Canada regarding their local onboarding and customer support.
“Now, with so much changes affecting the logistics industry, business owners and operators want to know they can speak to a real person, with industry experience, who can provide advice and support to help them find the best solution for their business,” he said.
“We have a team of experts, based locally in Canada, who are there to work with every company we speak with, to help them evaluate what they need from a solution, to verify that we are indeed fit for them, and then to support them through onboarding and set-up.
“It makes a huge difference to our customers to know that the people behind their software have real industry experience and expertise and are there to support them as they grow.”
CartonCloud’s cloud-based warehouse and transportation management software is specifically designed for small to medium-sized logistics companies, providing them with the tools they need to digitize operations, streamline and reduce overheads, and increase daily output.